Call Back error with People Picker

If the People picker returns a call back error when searching for accounts in a remote domain take the following steps.

People picker issue image

  1. Ensure that the site-to-site and AD trust is working correctly
  2. SharePoint farm account should be a member of the local machine’s administrator group
  3. On the “HKLM\Software\Microsoft\Shared Tools\Web Server Extensions\14.0\Secure” registry key (double check sub-keys to make sure it was inherited properly)
    • WSS_WPG Read permission
    • WSS_Admin_WPG Full Control
    • WSS_RESTRICTED_WPG_V4 Full Control
  4. Get and copy the peoplepicker-searchadforests property value via stsadm command.
    stsadm -o getproperty -url -pn peoplepicker-searchadforests
  5. Clear the peoplepicker-searchadforests property value via stsadm command.
    stsadm -o setproperty -url -pn peoplepicker-searchadforests -pv ""

  6. Rerun encrypted command with different password

    stsadm -o setapppassword -password NewPassword

  7. Set the peoplepicker-searchadforests property value via stsadm command.

    stsadm -o setproperty -url -pn peoplepicker-searchadforests -pv "previous code"

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